Q: What is Lifestyle Assurance Package insurance, and why is it important for my financial security?

A: Lifestyle Assurance Package insurance is like a safety net for your financial well-being. It provides cover for your income and a host of other benefits if you're unable to work due to an injury or sickness. This coverage ensures your own and your family's needs are met even during tough times, giving you peace of mind and is tax deductible.

Q: How does our insurance differ from other providers?

A: Canopy Insurance stands out because our Group has been trusted by large organisations such as superannuation funds and union bodies, and we have access to multiple insurance markets, so we are able to offer you great coverage at competitive prices. Your advantage is buying as if you were a large group but as an individual. Our Lifestyle Assurance Package is unique to the market and is designed to match today's needs, offering you comprehensive cover when you need it the most.

Q: Can I easily get a quote and buy the Lifestyle Protection Package?

A: Absolutely! With Canopy Insurance's user-friendly platform, getting a quote and purchasing coverage is a breeze. You can customise your options to suit your unique needs and get real-time quotes. It's all about making things simple and accessible for you!

Q: Is the Lifestyle Assurance Package insurance affordable for families like mine?

A: Our group insurance experience and access to large insurance markets allows us to offer you insurance as if you were buying as part of a large group. In many cases, it is less than the cost of your daily coffee.

The cost of your premium can also be paid monthly and is tax-deductible.

Q: If I need to make a claim, how will Canopy Insurance support me?

A: In case of an injury or sickness, Canopy Insurance has your back. Our dedicated claims team will guide you through the claims process from start to finish, ensuring a stress-free experience. Your focus can stay on taking care of you and your family while we take care of the paperwork.

Q: Can I adjust my Lifestyle Assurance Packaging policy if my needs change over time?

A: Life is full of surprises, and Canopy Insurance understands that. You can modify your policy as your needs evolve. Just reach out to our customer support team, and they'll assist you with any necessary adjustments.

Q: Is Canopy Insurance a licensed and reliable provider for insurance products?

A: Yes, you can trust Canopy Insurance! We are fully licensed and regulated to provide insurance products. Your financial security is in good hands with us, not just by offering you comprehensive, innovative coverage but being there for you when you need it the most.

Q: How is my Income Protection benefit calculated?

A: Your maximum benefit is up to 100% of your income for the first 6 weeks, then 85% or 75% for the remaining term of your claimable period, and is calculated using your wages earned for the 12 months prior to your incapacity.

Q: Do I need ongoing medical certificates while I am receiving Income Protection?

A: Yes! All time lost for your claimed condition must be medically supported. Please ensure that all medical certificates provided by your doctor state the condition and period you are being certified unfit for. Occasionally we will ask you to complete a Medical Declaration Form to ascertain further information regarding your condition. A certificate/ MDF is required to be issued by a Psychiatrist or Psychologist for Claims for all Mental Conditions.

Q: How often will I be paid?

A: We understand the significance of your financial stability. At Canopy Insurance, we process your benefits every two weeks, following the guidelines stipulated in the Policy. These payments are thoughtfully directed straight to you. Your well-being matters to us.

Q: What happens if I receive income from other sources whilst receiving Income Protection benefits?

A: We will deduct all other income you receive during the same benefit period so it is important that you declare all other income you receive whilst on claim with us.

Q: What if I have a work related injury?

A: Under this Policy we will make up the difference between your Workers Compensation benefits and what our benefits are.

Q: What happens if I am fit to return to work?

A: When you're ready and fit to resume work, your benefits will naturally come to a close. We're here to support your transition back to your professional journey. Your health and progress matter to us.

Q: What happens if I am fit to return to work on partial duties?

A: If you are fit to go back to work on partial duties, and are not earning your Pre - Disability Income, then we can review making up the difference between what your earned from your partial duties and our benefit amount.